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Meet the Dealer Concepts, LLC. Team:

Our success can be directly tied back to the outstanding talent of our team. Without everyone putting in the extra hours and providing extraordinary customer service we would never have become leaders in Customer Retention and loyalty.

Now accepting applications for the following positions:

  • ACCOUNTING - Part time

  • SALES - Full time

Please send a letter and resume with your qualifications to our human resources department or download our employment application here.

Fax your resume to 248-681-0801 or

Andrew (Andy) Wolfe is managing partner and "Chief Deal Puncher" of Dealer Concepts, LLC., an industry leading customer retention and loyalty company serving thousands of car dealerships and after-market service centers throughout North America.

The Punch-A-Deal® Key Tag is the hallmark product of Dealer Concepts, LLC.. Similar to loyalty programs found at grocery and drug stores. The Punch-A-Deal® Key Tags are used by auto dealers to encourage customers to return to their dealership for oil changes and all their auto service needs.

Wolfe founded Dealer Concepts, LLC. in 2000, along with fellow managing partner Gina Klokeid. Currently, he develops marketing campaigns and coordinates all new business initiatives Dealer Concepts, LLC.. As an industry expert Wolfe enjoys writing bylined articles in many trade publications.

Prior to founding Dealer Concepts, LLC., Wolfe was co-founder and vice president of Stoneage.com, a top five Internet car buying company. He also was a partner and vice president at Harvey Wolfe Company where he worked for more than 10 years developing marketing campaigns using Outdoor Advertising as his medium of choice.

Wolfe serves on the Hero's Committee for Children's Hospital of Michigan where he lends his marketing expertise to help develop creative programs to raise money for the Hospital. In addition, Dealer Concepts, LLC. gives a portion of its profits to the hospital.

Wolfe graduated from Michigan State University, in 1985 with a bachelor's degree in business administration. He lives in Bloomfield Hills, Michigan.

Gina Klokeid is a managing partner of Dealer Concepts, LLC.. She co-founded the company in 2000 along with fellow managing partner Andrew Wolfe. She currently oversees day-to-day operations including accounting, graphic design, human resources, and marketing. Prior to joining the founding team of Dealer Concepts, LLC., Gina was one of the original employees of Stoneage.com and helped make the Web site a top five online car buying service.

Since coming out of retirement in August of 2004, Larry has rewarded Dealer Concepts, LLC. by sharing invaluable insight with the team. Larry spent seventeen years with Castrol North America, and now maintains and grows the Punch-A-Deal® program Castrol offers to their dealers and service centers.

Larry can now say, he is a very proud Grandpa, with first grandchild, Carson, born Jan.21. 2006. Larry said, if he had known they were so much fun, he would have had them first! A life-long resident of the Flint area and former officer in the U.S. ARMY Reserves. Larry is a former Western Michigan University Bronco, earning his BBA degree in 1970.

Scott joined the Dealer Concepts, LLC. family in 2004 as our beloved "Graphics Guru." Prior to working for Dealer Concepts, LLC., Scott spent more than ten years in the printing industry. He received his bachelor's degree in Graphic Communication with a minor in web design from Baker College of Auburn Hills.

Scott was born and raised in Swartz Creek, Michigan, and spends his free time with his family and two cats. He also enjoys bike riding, painting, and clicking away on his camera. However, he spends the majority of his time renovating his new home.

Mary came to Dealer Concepts, LLC. after working more than seventeen years for EDS. While at EDS, she worked in creative services supporting the sales and marketing teams by developing proposals, building brand awareness, and creating marketing collateral. Shortly after doing some freelance work for Dealer Concepts, LLC. in 2002, she began full-time responsibilities overseeing the graphics team. With a bachelor's degree in business and extensive design background, graphics was a natural choice for her creative mind and Dealer Concepts, LLC. was the perfect fit.

Mary is always planning her next round of golf, and proudly displays her "I'd rather be golfing" bumper sticker at her desk and her car. She currently does not have any pets, but is always chasing that eagle or birdie!

Julie came to Dealer Concepts, LLC. in January 2004 to manage the Valvoline Company account. She is responsible for account maintenance and customer service, as well as entering new orders, following up on artwork information, and answering customer questions. Much of Julie's time is dedicated to putting new programs in place and maintaining the valuable relationship with the Valvoline Company.

She enjoys spending time with her husband Jason, her dog Kane, and her cat Lila. Julie also enjoys vacationing in the woods, gardening, and acting as the office's green thumb and making sure everyone's plants are properly cared for.

Joyce Henderson comes to us bringing eighteen plus years as a fixed operations director for automotive dealerships. Her knowledge of manufacturer's concepts and procedures provides a wealth of wisdom to us in how the other half lives. Her specialty is training you how to whisper to your customers and keep them coming back for more!

When Joyce is not working (which is rare), she enjoys cooking and taking care of her family and her biggest baby, Hunter, the family black lab.

Sara best describes herself with her initials: Sincere, Energetic, and Meaningful. Sara joined Dealer Concepts, LLC. for a change of pace from her career in education. Sara lends her talents on special marketing projects for Dealer Concepts, LLC.

Sara earned her master's degree in education from Aquinas College and her bachelor's degree from Michigan State University. She has been happily married for more than four years and enjoys playing golf, spending time with family, friends, and going to the movies.

Melissa has been working at Dealer Concepts, LLC. since September 2003. In charge of the shipping and receiving department. Melissa also makes sure that information about our products is sent to our newest prospects. Outside of work Melissa spends her time with her young daughters and husband.

Justin joined the Dealer Concepts, LLC. team in 2006 after a work study internship at the company. His interest in mathematics, physics, and computers led him to study mechanical engineering from Oakland University. In addition, Justin recently graduated with a bachelor's degree in Graphic Communications and a minor in Computer Programming from Baker College of Auburn Hills.

Based in Rochester, New York, John is a graduate of SUNY Brockport with a bachelor's degree in business and a minor in commercial art. John has been in the printing industry and has experience in Flexographic (label printing), screen printing, PVC, and Teslin plastic products.

Over the past twelve years, John has held many job titles which include: graphic designer, human resource assistant, customer service, customer service manager, account Manager, and sales rep.

When he is not working, John likes to play volleyball, travel on long weekend trips, and fulfill his role as president of the Rochester Business Forum in New York.

Lindsay has been with Dealer Concepts, LLC. since June 2003. She currently works with the sales department to process customer requests. Lindsay also works on special projects that help us retain our customers for life.

When Lindsay is not at Dealer Concepts, LLC., she attends school full-time at Oakland Community College for Dental Hygiene. She enjoys relaxing at her boyfriend's Houghton Lake cabin and spending as much time with friends and family as she can.

Interested in joining the Dealer Concepts, LLC. Team

Those of us at Dealer Concepts, LLC. think we work at a great place! If you are interested in pursuing a career with us and have experience in a related area, we would like to hear from you. Please send a letter and resume with your qualifications to our human resources department or download our employment application here.

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