Testimonials

Dont take our word for it. Here are just a few testimonials from some of our customers. Feel free to call them directly or give us a call anytime and we will show you a success story in your area to share. We cant wait to see your stores name, card image and success story on this page!

In 20+ years of being in the service business, the points reward program is the single best program I have ever seen”
Jim Jilbert – Summit Place Kia, Fixed Operations Manager

 

 

I just wanted to let you know how successful the Loyalty Program has been for our company. We track all of our marketing promotions and know that this program keeps our customers coming back. On our most recent tracking period of 2009 we recieved an average of 6 customers per month coming in with the Birthday and Anniversary letters and an average of 11 customers per month using their buy 4, get 1 free oil change key tag. Our average repair order on the Loyalty Program was $348.46 and the Punch-A-Deal is $142.83. We calculated our cost per client on the Punch-A-Deal was 18% and the Loyalty Program 12%. We appreciate your programs and the leverage it gives us over our competition.
Dan and Cathy Reichow, Dan R’s Automotive, Owners 

The first three weeks of going live with our Rewards program, we recieved 16 new leads via our website. Of these, four were brand new customers which have never visited my dealership before. I’m confident we would never have gotten these new customers without the Dealer Concepts Rewards Program. If you’re looking for a way to conquest new customers and/or retain the customers you already have, I would vertainly recommended the Dealer Concepts Loyalty Rewards Program.
Karl Zerrenner, Volkswagen Pasadena, Service Director

 


20 out of 25 of our highest grossing customers are members of our Reward Program. Our Customers love to receive and redeem their points!
Nichole Scott, Dick Scott, Director Of Operations

 

 

For years we used a very expensive coupon book to administer our service contracts. Now I can set up as many different packages as I want and tie these directly to our customer’s reward cards. We are getting 10% more declined service customers back since starting the Loyalty Rewards Program.
Eric Halleen, Halleen KIA, Owner

 

 


What we love most about your program is that it runs on its own without a lot of work on my part…Set it and forget it! Our customers loves the ability to check their points on line 24/7.
Dustin Bailey
W-K Chevrolet

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